Get help navigating the complexities of Medicaid and commercial insurance requirements, enrollments, billing, and claims. We offer a range of administrative, training, and consulting services to help your business or organization reach its full potential, and help you stay focused on your clients.
We understand that each company is unique, so we deliver custom solutions tailored to your needs. Explore what we have to offer and contact us to learn more about how we can help.
Do you want to get approved to treat Medicaid clients? Are you wary of navigating through this confusing and time-consuming process? We can craft a complete Medicaid provider enrollment application with all the necessary ingredients to get approved by the Health Care Policy and Financing.
Are you concerned that your documentation does not meet the new Medicaid requirements? We can audit your records a few months before your licensure audit to make sure you are in compliance with state treatment standards, or set up an ongoing quality control program. We will audit your files or electronic records regularly to ensure you are in compliance.
Are you interested in a billing system that allows you to stay focused on client treatment? Let us manage your claims and track your revenue. We will partner with you to check and monitor client eligibility, submit your claims, and reconcile your payments. We will provide you with a monthly receivables report of any outstanding payments due to you in order to assist you in budgeting and planning.
Is your staff inconsistent with their documentation? Are you confident that they are aware of all the required information for Medicaid in their clinical documentation? Are they confused about the best use of each of the Medicaid codes? Let us train your staff to master the new Medicaid clinical documentation requirements so that they feel confident in which codes to use for each service, required supporting documentation, and how to best utilize them to maximize your efficiency and profits.
Are you looking to implement an EMR system into your practice, or perhaps explore new options to find what best fits your particular needs? We understand the intricacies of a number of systems geared towards Behavioral Health and can help you get on board and up to speed in no time.
Do you lead a criminal justice or human services agency and want to know how Medicaid expansion might help your clients? Do you need help with your application for licensure with the Office of Behavioral Health? Learn how to be a Medicaid provider, and tap into federal programs to increase services. We can educate you on the best use of Medicaid programs for your agency to significantly improve your budget and outcomes.
Prior to organizing Left Hand Management, Stephanie was the Director of Operations at one of the largest private criminal justice and treatment providers for court-ordered clients in the state of Colorado. She was an active participant in Colorado's Medicaid expansion and implemented a program that fit seamlessly with existing treatment services. In the process, she built relationships with the Office of Behavioral Health, the Department of Healthcare, Policy, and Finance, representatives of private health insurance agencies, and applicable Behavioral Health Organizations.
These activities allowed Stephanie to hone her skills in business operations, process improvement, program evaluation, and strategic planning. These skills, on top of almost 20 years of experience in a treatment setting, led her to found Left Hand in 2016.
Stephanie is a former counselor with previous state certifications in substance abuse and domestic violence counseling. Stephanie earned a Masters degree in Public Administration from CU Denver and a Bachelors degree in Social Work from Colorado State University.
James brings over 10 years of medical billing, coding, and claims experience to our team.
Managing our billing and collections,
James emphasizes collaboration and open communication, motivating everyone to make the most of their strengths. His strong technical abilities make us responsive to an everchanging EHR landscape.
Prior to joining Left Hand, James was
Director of Revenue Cycle Management at a child healthcare agency, where he oversaw customer service, billing, coding, collections, payment posting, reconciliations, and reporting.
James earned his degree in Medical Insurance Billing and Coding from Everest College in 2009, and also holds Medical Insurance
Certified Professional Biller (CPB) credentials from the American Academy of Professional Coders and Nationally Certified Insurance and Coding Specialist (NCICS) credentials from the Nation Center of Competency Testing.
Rachel has built a relentless attention to detail over a 14 year career of billing, enrollments, eligibility determination, and revenue cycle management. In her time with Left Hand, Rachel has formed strong relationships with state entities that allow us to more effectively navigate through the enrollment process.
Rachel's direct experience with Medicaid and client management in a leadership capacity has developed her expertise on the systems and policy intricacies. She consistently employs problem solving skills and creativity to help the team improve efficiency.
Rachel also earned a degree in Medical Insurance Billing and Coding from Everest College in 2009. She holds
certifications in Medicare Fraud and Abuse, HIPAA Compliance, ICD- 10 Training and Competency from the American Academy of Professional Coders (AAPC), is Nationally Certified in Insurance by the Center of Competency Testing, and is a registered Notary Public.
Seth's operations experience and business acumen have enabled Left Hand to seamlessly grow and continue to serve more clients. He focuses on improving our internal processes and managing the administrative pieces that allow us stay customer-focused.
Seth has prior experience as a strategy analyst, an international education program manager in China, and recently completed an AmeriCorps term of service with the Community Opioid Response Program in Denver. Seth holds a Bachelors in Biochemistry from Iowa State University and an MBA from The Ohio State University.
Angel has a knack for details and customer service to go along with her 13 years of direct experience. Her expertise in billing and coding makes the team responsive to client needs and better able to maximize claims revenue; she is driven to ensure all claims are processed smoothly.
Angel has been an integral part of our company growth, maintaining timely billing, reconciliations, and reporting for her clients with a consistent line of open communication. Her energy and enthusiasm are contagious within our office and with our partners.
Laurie has a tireless drive for quality in everything she does. Her 20 years of experience as a business analyst honed her aptitude for data and spotting inconsistencies. She is able to maintain a singular focus here at Left Hand: ensuring that claims are properly coded and filed to ensure timely payment.
Laurie continues to help Left Hand nurture our client relationships with persistent trouble-shooting and a willingness to take on new responsibilities.
Eva is driven to take on new challenges in a caring and people-oriented way. She has in-depth knowledge of health claims coding and error correction. Eva's strength lies in her tenacity to learn a new skill quickly and always get the job done right.
In addition to health services, Eva also worked as an Aviation Repair Specialist for 10 years, which bolstered her attention to protocols, details, and quality assurance. Eva holds Certified Professional Coder (CPC) credentials through the National Health Alliance (NHA) and a degree in Health Services and Management from Heritage College in Denver.
Rachel brings a career of operations, compliance, and business management experience to Left Hand. Her skills in process improvement, personnel development, and change management equip her to navigate regulatory changes for provider enrollments.
Rachel previously worked in the energy sector, spending time overseas in Geneva, Zurich, and Dubai. She transitioned into the healthcare industry in 2015, and holds a CPC Certification from the American Academy of Professional Coders in addition to a Bachelors in Management Information Systems from Rochester Institute of Technology.
Attention to quality care is your priority. Let us handle the administrative headaches so you can focus on what matters most - your clients!
88 Inverness Circle East, Suite D-103 Englewood, Colorado 80112, United States