Prior to organizing Left Hand Management, Stephanie was the Director of Operations at one of the largest private criminal justice and treatment providers for court-ordered clients in the state of Colorado. She was an active participant in Colorado's Medicaid expansion and implemented a program that fit seamlessly with existing treatment services. In the process, she built relationships with the Office of Behavioral Health, the Department of Healthcare, Policy, and Finance, representatives of private health insurance agencies, and applicable Behavioral Health Organizations.

These activities allowed Stephanie to hone her skills in business operations, process improvement, program evaluation, and strategic planning. These skills, on top of almost 20 years of experience in a treatment setting, led her to found Left Hand in 2016.

Stephanie is a former counselor with previous state certifications in substance abuse and domestic violence counseling. Stephanie earned a Masters degree in Public Administration from CU Denver and a Bachelors degree in Social Work from Colorado State University. 

James brings over 10 years of medical billing, coding, and claims experience to our team. 

Managing our billing and collections, 

James emphasizes collaboration and open communication, motivating everyone to make the most of their strengths. His strong technical abilities make us responsive to an everchanging EHR landscape.

Prior to joining Left Hand, James was

Director of Revenue Cycle Management at a child healthcare agency, where he oversaw customer service, billing, coding, collections, payment posting, reconciliations, and reporting.

James earned his degree in Medical Insurance Billing and Coding from Everest College in 2009, and also holds Medical Insurance 

Certified Professional Biller (CPB) credentials from the American Academy of Professional Coders and Nationally Certified Insurance and Coding Specialist (NCICS) credentials from the Nation Center of Competency Testing.

Rachel has built a relentless attention to detail over a 14 year career of billing, enrollments, eligibility determination, and revenue cycle management.  In her time with Left Hand, Rachel has formed strong relationships with state entities that allow us to more effectively navigate through the enrollment process. 

Rachel's direct experience with Medicaid and client management in a leadership capacity has developed her expertise on the systems and policy intricacies. She consistently employs problem solving skills and creativity to help the team improve efficiency.

Rachel also earned a degree in Medical Insurance Billing and Coding from Everest College in 2009. She holds

certifications in Medicare Fraud and Abuse, HIPAA Compliance, ICD- 10 Training and Competency from the American Academy of Professional Coders (AAPC), is Nationally Certified in Insurance by the Center of Competency Testing, and is a registered Notary Public.

Seth's operations experience and business acumen have enabled Left Hand to seamlessly grow and continue to serve more clients. He focuses on improving our internal processes and managing the administrative pieces that allow us stay customer-focused.

Seth has prior experience as a strategy analyst, an international education program manager in China, and recently completed an AmeriCorps term of service with the Community Opioid Response Program in Denver. Seth holds a Bachelors in Biochemistry from Iowa State University and an MBA from The Ohio State University.

Angel has a knack for details and customer service to go along with her 13 years of direct experience. Her expertise in billing and coding makes the team responsive to client needs and better able to maximize claims revenue; she is driven to ensure all claims are processed smoothly.

Angel has been an integral part of our company growth, maintaining timely billing, reconciliations, and reporting for her clients with a consistent line of open communication. Her energy and enthusiasm are contagious within our office and with our partners. 

Laurie has a tireless drive for quality in everything she does. Her 20 years of experience as a business analyst honed her aptitude for data and spotting inconsistencies. She is able to maintain a singular focus here at Left Hand: ensuring that claims are properly coded and filed to ensure timely payment. 

Laurie continues to help Left Hand nurture our client relationships with persistent trouble-shooting and a willingness to take on new responsibilities. 

Eva is driven to take on new challenges in a caring and people-oriented way. She has in-depth knowledge of health claims coding and error correction. Eva's strength lies in her tenacity to learn a new skill quickly and always get the job done right.

In addition to health services, Eva also worked as an Aviation Repair Specialist for 10 years, which bolstered her attention to protocols, details, and quality assurance. Eva holds Certified Professional Coder (CPC) credentials through the National Health Alliance (NHA) and a degree in Health Services and Management from Heritage College in Denver.