Welcome to Left Hand Management

Billing, Enrollment, and Consulting Services for Behavioral Health Providers

Woman Owned Small Business Certified
US General Services Administration grant participant

How we can help you

Get help navigating the complexities of Medicaid and commercial insurance requirements, enrollments, billing, and claims. We offer a range of administrative, training, and consulting services to help your business or organization reach its full potential, and help you stay focused on your clients.   

We understand that each company is unique, so we deliver custom solutions tailored to your needs. Explore what we have to offer and contact us to learn more about how we can help. 

Our Team

Stephanie Farrell - CEO/Chief Consultant


Prior to organizing Left Hand Management, Stephanie was the Director of Operations at one of the largest private criminal justice and treatment providers for court-ordered clients in the state of Colorado. She was an active participant in Colorado's Medicaid expansion and implemented a program that fit seamlessly with existing treatment services. In the process, she built relationships with the Office of Behavioral Health, the Department of Healthcare, Policy, and Finance, representatives of private health insurance agencies, and applicable Behavioral Health Organizations.

These activities allowed Stephanie to hone her skills in business operations, process improvement, program evaluation, and strategic planning. These skills, on top of almost 20 years of experience in a treatment setting, led her to found Left Hand in 2016.

Stephanie is a former counselor with previous state certifications in substance abuse and domestic violence counseling. Stephanie earned a Masters degree in Public Administration from CU Denver and a Bachelors degree in Social Work from Colorado State University. 

James Taylor - Director of Billing


James brings over 10 years of medical billing, coding, and claims experience to our team. 

Managing our billing and collections, 

James emphasizes collaboration and open communication, motivating everyone to make the most of their strengths. His strong technical abilities make us responsive to an everchanging EHR landscape.

Prior to joining Left Hand, James was

Director of Revenue Cycle Management at a child healthcare agency, where he oversaw customer service, billing, coding, collections, payment posting, reconciliations, and reporting.

James earned his degree in Medical Insurance Billing and Coding from Everest College in 2009, and also holds Medical Insurance 

Certified Professional Biller (CPB) credentials from the American Academy of Professional Coders and Nationally Certified Insurance and Coding Specialist (NCICS) credentials from the Nation Center of Competency Testing.

Rachel Flohr - Director of Enrollments


Rachel has built a relentless attention to detail over a 14 year career of billing, enrollments, eligibility determination, and revenue cycle management.  In her time with Left Hand, Rachel has formed strong relationships with state entities that allow us to more effectively navigate through the enrollment process. 

Rachel's direct experience with Medicaid and client management in a leadership capacity has developed her expertise on the systems and policy intricacies. She consistently employs problem solving skills and creativity to help the team improve efficiency.

Rachel also earned a degree in Medical Insurance Billing and Coding from Everest College in 2009. She holds

certifications in Medicare Fraud and Abuse, HIPAA Compliance, ICD- 10 Training and Competency from the American Academy of Professional Coders (AAPC), is Nationally Certified in Insurance by the Center of Competency Testing, and is a registered Notary Public.

Seth Johnson - Director of Operations


Seth's operations experience and business acumen have enabled Left Hand to seamlessly grow and continue to serve more clients. He focuses on improving our internal processes and managing the administrative pieces that allow us stay customer-focused.

Seth has prior experience as a strategy analyst, an international education program manager in China, and recently completed an AmeriCorps term of service with the Community Opioid Response Program in Denver. Seth holds a Bachelors in Biochemistry from Iowa State University and an MBA from The Ohio State University.

Angel Hopkins - Billing Specialist


Angel has a knack for details and customer service to go along with her 13 years of direct experience. Her expertise in billing and coding makes the team responsive to client needs and better able to maximize claims revenue; she is driven to ensure all claims are processed smoothly.

Angel has been an integral part of our company growth, maintaining timely billing, reconciliations, and reporting for her clients with a consistent line of open communication. Her energy and enthusiasm are contagious within our office and with our partners. 

Laurie Kane - Billing Specialist


Laurie has a tireless drive for quality in everything she does. Her 20 years of experience as a business analyst honed her aptitude for data and spotting inconsistencies. She is able to maintain a singular focus here at Left Hand: ensuring that claims are properly coded and filed to ensure timely payment. 

Laurie continues to help Left Hand nurture our client relationships with persistent trouble-shooting and a willingness to take on new responsibilities. 

Eva Bueno - Billing Specialist


Eva is driven to take on new challenges in a caring and people-oriented way. She has in-depth knowledge of health claims coding and error correction. Eva's strength lies in her tenacity to learn a new skill quickly and always get the job done right.

In addition to health services, Eva also worked as an Aviation Repair Specialist for 10 years, which bolstered her attention to protocols, details, and quality assurance. Eva holds Certified Professional Coder (CPC) credentials through the National Health Alliance (NHA) and a degree in Health Services and Management from Heritage College in Denver. 

Rachel Langley - Enrollments Specialist


Rachel brings a career of operations, compliance, and business management experience to Left Hand. Her skills in process improvement, personnel development, and change management equip her to navigate regulatory changes for provider enrollments.

Rachel previously worked in the energy sector, spending time overseas in Geneva, Zurich, and Dubai. She transitioned into the healthcare industry in 2015, and holds a CPC Certification from the American Academy of Professional Coders in addition to a Bachelors in Management Information Systems from Rochester Institute of Technology.

Resources and Updates

HCPF 2017-2018 Annual Report


HCPF manages Health First Colorado (Colorado's Medicaid Program). This report summarizes Department accomplishments and activities for state Fiscal Year 2017-18.

Ensuring a Full Continuum of SUD Benefits


Learn more about the Colorado Department of Health Care Policy and Financing's SUD Capacity Planning and view the schedule of upcoming meetings open to the public.

Giving Providers a Voice


Check out how the Colorado Counseling Association is representing and advocating for mental health professionals across the state.

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We can Lend you a Hand

Attention to quality care is your priority. Let us handle the administrative headaches so you can focus on what matters most - your clients!

Left Hand Management

88 Inverness Circle East, Suite D-103 Englewood, Colorado 80112, United States